Job Description
Built from the ground up over a quarter of a century and backed by family values, we deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions.
We are seeking a dedicated and detail-oriented parts interpreter to play a crucial role in assisting customers and technicians in identifying and sourcing the right parts for various automotive, industrial, or machinery applications.
* Provide exceptional customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
* Use expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
* Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
* Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
* Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
* Maintain accurate records of customer interactions, orders, and inventory management.
* Work closely with other team members, including sales, technicians, and suppliers, to ensure a seamless customer experience.
Required Skills and Qualifications
* Knowledge or passion for automotive, industrial, or machinery parts and components.
* Excellent customer service and communication skills.
* Attention to detail and ability to work in a fast-paced environment.
* Proficiency in using computer software and inventory management systems.
* Previous experience in parts interpretation or related fields is preferred but not required.
Benefits
Our group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.
About Us
We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. We are committed to creating an inclusive work environment for all employees.