Keolis Downer is Australia's largest private provider of multi-modal public transport. We operate and integrate all types of mobility services for more than 250 million passenger journeys each year in Sydney's Northern Beaches, Newcastle, Melbourne, the Gold Coast, Brisbane, Perth, Adelaide and regional South Australia. Keolis Downer operates passenger bus services in South Australia under the entities of SouthLink in the Adelaide Hills area and LinkSA in various regional areas within 100 KMs of Adelaide.
We have an opportunity for a Permanent Part Time Receptionist/Administration Assistant at our Nuriootpa operations. Hours may vary, however they will generally be three full days per week.
THE ROLE
* Ensure all incoming telephone calls are attended to in a professional and courteous manner and where able to handle enquiries, problems & complaints. Direct calls to appropriate personnel as required.
* Ensure all visiting customers or clients are greeted in a professional and courteous manner together with appropriate direction whilst on the Link SA premises.
* Manage lost property function.
* Register and distribute all incoming mail.
* Daily completion of the EFTPOS reconciliation and other banking procedures.
* Data entry and appropriate maintenance of the school pass database
* Ensure school passes are processed in a timely and accurate manner
* Track stock levels for stationery and staff amenities, report requirements to head office.
* Run errands, banking and shop for supplies as required
* Support Keoride booking and back up other team members while on leave
* Ad hoc administration and general operational duties as required
ABOUT YOU
* Have the right to work in Australia
* Excellent communication skills and phone manner.
* Ability to work under pressure and meet deadlines.
* Ability to operate on own initiative.
* Flexible and positive attitude to change.
* Good computer skills and experience with the MS Office Suite
* Ability to work with and coordinate business functions to ensure delivery of accurate service information to customers.
* A can-do attitude and willing to learn
* The ability to work autonomously as well as within a team.
WHAT WE OFFER
* Exciting development opportunities within an organisation experiencing significant growth
* A company that encourages people to make a difference
* A rate of $28.64 per hour plus super