Case Manager – Disability and Mental Health
Job No: GRACM2615523
Location: Nambour
Role Type: Full Time | Monday to Friday 8.45 am – 4.45 pm
Location: Graceville Centre, Nambour – QLD
Remuneration: $80,100 – $85,900 PA + Super + Salary packaging + Access to Staff discounts
We are looking for a Case Manager – Disability and Mental Health to join our team at the Graceville Centre.
About the Role
Located in Nambour on the Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness. As a Case Manager in the Personal Development & Housing Program, you will work directly with individuals living with a disability or psychosocial disability, using evidence-based practices to empower them to live independently, maintain wellness, and enhance quality of life.
Key Responsibilities
* Deliver comprehensive case management to support individuals with a disability or psychosocial disability.
* Apply Evidence-Based Practice principles in the assessment, development, and implementation of person-centered support plans to achieve measurable outcomes.
* Conduct regular reviews of client plans, ensuring progress is monitored, documented, and adjusted according to their needs and goals.
* Foster an empowering environment that promotes positive behaviour, skill development, learning, and independence.
* Collaborate and communicate effectively with multidisciplinary teams, families and carers, and community stakeholders to ensure coordinated care.
* Maintain accurate and confidential documentation in compliance with organisational and legal standards.
Candidate Profile
* Relevant tertiary qualifications in human services or current enrolment in such a program.
* Proven experience within the Community Services sector or transferable experience from a related industry demonstrating strong client-focused and evidence-based practice skills.
* Exceptional interpersonal and communication abilities, with the capacity to build effective, respectful relationships with clients, families, and multidisciplinary teams.
* Strong analytical and decision-making skills, with the ability to assess complex situations and implement practical, evidence-informed solutions.
* Ability to perform effectively in a dynamic, fast-paced environment, managing competing priorities while maintaining service quality and professionalism.
* Proficiency in Microsoft Outlook, Excel, and Word, and confidence using mobile applications to support case management and reporting requirements.
* Must hold and maintain a valid Working with Children Check (Blue Card), NDIS Worker Screening Clearance, and a current Australian Driver's Licence.
What We Offer
* Salary Packaging benefits: take-home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
* Discounts on health insurance, energy, IT & appliances, travel and more.
* Employee Assistance Program for wellbeing support.
* Fitness Passport – discounted gym membership for you and your family.
* Ongoing training and development opportunities to grow your career.
About Us
Lutheran Services is a not-for-profit organisation that has been providing exceptional care and support to communities across Queensland for the past 90 years. We deliver aged care, retirement living, and home care services for older people, and community services including mental health, disability, youth and family, and domestic and family violence support.
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