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Customer service support administrator

Bunbury
Wren Oil
Customer Services agent
Posted: 12 September
Offer description

**About Us**:
WREN OIL is a dynamic and innovative company specialising in recycling and distribution of high-quality lubricants and fuel oil. We are prominent oil recycling facility renowned for its excellence in engineering innovation and technical proficiency.

**Who are we looking for?**

**Key Responsibilities**:

- **Paperwork Management**: Process and manage paperwork, including dockets and tracking documents, and maintain up-to-date spreadsheets.
- **Stakeholder Communication**: Ensure accurate and timely communication with key stakeholders—drivers, internal department supervisors, and contractors.
- **Administrative Support**: Provide ongoing administrative duties and functional support for operational departments and management to ensure smooth day-to-day operations.

**About You**:
You thrive in a fast-paced environment and excel at managing multiple tasks simultaneously. You're a problem solver, always looking for ways to improve processes and make things run more smoothly

To succeed in this role, you will need:

- **Excellent communication skills** (both written and verbal), with the ability to interact with customers, drivers, and internal teams professionally and effectively.
- **A customer-centric mindset**, with a genuine passion for delivering exceptional service and maintaining positive relationships.
- **Time management and prioritisation** skills, with the ability to meet deadlines while handling multiple tasks.
- **Adaptability** to shifting priorities and the flexibility to contribute to various departments as needed.
- **Previous experience** - 2 years in a customer service or administrative role is desirable, ideally in a fast-paced or logistics-related field.

If you're someone who enjoys a dynamic work environment and is committed to delivering outstanding service, we'd love to hear from you

**What We Offer**:
If you have the experience and a strong work ethic, this is an excellent opportunity to be part of a high-performance team in a growing company. In return, we offer:

- **Competitive Remuneration Package**: We value your skills and experience, offering a salary that reflects your contribution.
- **Weekly Pay Cycles**: Enjoy the convenience of weekly pay, ensuring consistent financial stability.
- **Supportive Work Environment**: Work alongside a team that fosters collaboration and mutual support, helping you thrive in your role.
- **Long-Term Job Security**: Join a stable and secure family-owned business where your role is integral to the ongoing success and growth of the company.
- **Employee Discounts**: Access exclusive employee benefits, including discounts at major retailers and stores across Australia, helping you save on a range of products and services.

**How To Apply**:
Pay: $65,000.00 - $67,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

**Experience**:

- Administration: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Bunbury WA 6230 (preferred)

Work Location: In person

Application Deadline: 22/08/2025

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