Job Overview
We are seeking an experienced service representative to join our team. In this role, you will be responsible for delivering world-class customer service and ensuring seamless communication with our clients.
The ideal candidate will possess excellent communication skills, both in French and English, and have a strong ability to listen and respond effectively to customer needs.
Key Responsibilities:
* Greet customers warmly and attentively
* Listen actively to their concerns and address them promptly
* Schedule appointments as needed and provide clear explanations of services offered
* Act as a liaison between customers and service technicians
* Maintain positive relationships with clients through regular follow-up and feedback
Requirements:
* Customer service experience in an automotive setting or similar field
* Strong verbal and written communication skills in French and English
* Outgoing and friendly personality
* A positive attitude and strong work ethic
* Computer and software proficiency
Benefits:
This role offers the opportunity to work in a dynamic and supportive environment, with opportunities for growth and professional development.
About Us:
We value our customers and strive to deliver exceptional service and support. If you share our commitment to excellence and are passionate about providing outstanding customer experiences, we encourage you to apply.