Are you looking for a role that provides exceptional customer service in a friendly team environment? This job may be for you. Below are the details of this exciting opportunity.
About the Job
A leading hospitality group is seeking to employ a Front Office Receptionist who will provide excellent guest experiences through prompt check-ins and professional communication with guests and internal teams.
The ideal candidate has previous experience working in front office roles within the hospitality industry, possesses strong verbal communication skills, and enjoys making new connections on behalf of our company.
Key Responsibilities
1. Manage all aspects of guest arrivals including key distribution, room assignments and resolving any issues during their stay;
2. Maintain accurate records related to guest accounts;
3. Demonstrate flexibility when dealing with unexpected situations or last-minute requests from guests;
il>Create seamless transitions between shifts by communicating effectively with colleagues;
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