Lifecycle Marketing Manager – Future Group
Application Deadline: 9 January 2026
Department: Marketing
Location: Remote – Australia
Compensation: $110,000 - $130,000 / year
About the Role
We are looking for a Lifecycle Marketing Manager to join our purpose‐led high‐growth scale‐up. This role exists to execute and optimize member engagement campaigns, while helping shape how our lifecycle marketing programs evolve.
Future Group values diverse lived experience and identities, and we strongly encourage applications from Aboriginal or Torres Strait Islander peoples, those with caring responsibilities, culturally and racially marginalised groups, people with disabilities, LGBTQIA+ individuals, and those facing social exclusion.
Responsibilities
* Execute and optimize lifecycle marketing and member engagement campaigns across email, SMS, app notifications, and direct mail.
* Support the strategic development of lifecycle marketing programs alongside the Senior Lifecycle Marketing Manager.
* Deliver multi‐channel campaigns end to end, from planning and building through to launch, reporting, and optimisation.
* Contribute to customer journey mapping by applying customer insights, data, and channel expertise.
* Work cross‐functionally with Product, Compliance, Operations, Communications, and Marketing to deliver effective, compliant campaigns.
About You
You'll love this job if you find superannuation opaque and frustrating, if you are excited to revolutionise the industry, and if you are a T‐shaped marketer with a big‐picture mindset, hands‐on execution, critical thinking, and problem‐solving skills. You thrive on change, enjoy sharing ideas, and want your contributions to have a direct impact.
Qualifications
* Believes in Future Group's mission and has a passion for moving Australia's money out of fossil‐fuels and into renewable energy.
* Believes in using the power of money to build a sustainable and equitable world.
* Has specialist experience within email marketing, lifecycle marketing, and/or martech.
* Has built, tested and reported on end‐to‐end multi‐channel journeys.
* Knows channel best practices: deliverability and sender reputation, dark mode, HTML nuances, consent and preferences, SMS basics.
* Is confident using data for segmentation and insights, and can recommend actions that move numbers meaningfully.
* Is comfortable working in regulated environments, and collaborating with compliance/risk/legal.
* Has enough MarTech understanding to work well with (and ask the right questions of) technical teams.
Nice‐to‐Have
* Experience with advanced systems such as Braze, DotDigital, Marketo, Customer.io, SFMC, etc.
Why Join Us
* A purpose‐driven organisation that makes a significant impact on climate change and inequality.
* A B Corp organisation that cares about how it behaves inside and out.
* AFR's Best Place to Work 2022 for the banking, superannuation and financial services sector.
* Flexibility to fit work into your life, including remote work options across Australia.
* Option to own a piece of the future through our Employee Share Ownership Program.
* Inclusive policies and benefits such as Menstrual and Menopausal Leave, Public holiday swaps, Cultural Leave, Mental Health Leave, and Gender‐affirmation guidelines.
* Employee network groups for diverse backgrounds (SuperGenders, SuperGlobal, SuperPride).
* Parental leave package offering 20 weeks' paid leave for all parents.
* Complete laptop and allowance for a comfortable working‐from‐home setup.
* Employee Assistance Program, leave purchase options, novated leasing arrangements for electric vehicles, and more.
Seniority Level
Mid‐Senior level
Employment Type
Full‐time
Job Function
Marketing
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