Customer Service Representative Job Description
This role is a great opportunity to join our dynamic team as a Customer Service Representative.
We are seeking a friendly and welcoming individual who can provide excellent customer service in a fast-paced environment.
The ideal candidate will have experience working in a reception or front desk role, with strong communication and problem-solving skills.
In this position, you will be responsible for:
* Covering sick leave, holidays, and working nights and weekends to ensure seamless service delivery.
* Providing exceptional customer service to guests, responding to their queries and resolving any issues promptly.
* Working effectively as part of a team to achieve common goals and objectives.
* Maintaining accurate records and handling cash transactions with precision.
To be successful in this role, you will need to have:
Key Skills and Qualifications:
* Previous experience in a reception or front desk role.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Basic math skills and attention to detail.
What We Offer:
* A supportive team environment with opportunities for growth and development.
* Ongoing training and development to enhance your skills and knowledge.
* Food and beverage discounts at our hotel and pub venues.
* A competitive salary and benefits package.
Apply now if you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. Join our team and take the first step towards a rewarding career in hospitality.