Job Description
The Hotel Operations Leader will lead a team in successfully running hotel operations. This involves handling both Front-of-House (FOH) and Back-of-House (BOH) duties.
* Work closely with the Venue Manager to build, coach, and develop a skilled team that delivers exceptional customer experiences and drives hotel performance.
* Lead internal teams to ensure outstanding customer service and maintain high venue standards.
* Create a positive work environment for all team members to thrive.
Rotating shifts include opens, mids, closes, weekends, and public holidays. A successful candidate should have previous experience in high-volume kitchens and a comprehensive understanding of gaming operations. Experience with entertainment, community engagement, and high-volume beverage operations is an advantage.
Required Skills and Qualifications
A minimum of [insert years] years' experience in hotel management, preferably in a high-volume setting. Strong communication and interpersonal skills are essential for this role.
Benefits
This position offers a competitive salary and benefits package, including opportunities for career growth and professional development.
Other Information
Please note that rotating shifts may be required. A thorough knowledge of health and safety procedures is also essential.