Job Title: Cybersecurity Professional
At our organization, we're a leading provider of IT solutions with a reputation for delivering exceptional services to clients. We're growing rapidly and committed to providing a dynamic work environment.
Key Responsibilities:
* Perform proactive patching on various applications to support client vulnerability management plans
* Collect and collate data for regular cybersecurity-related reporting activities
* Conduct health checks on existing client solution implementations, including Security Awareness Training Platforms, EDR, Firewalls, and Application Control
* Provide technical support and troubleshooting for security-related issues to customers
* Stay up-to-date with the latest security trends, technologies, and best practices
* Maintain documentation concerning security procedures, processes, and incidents
* Assist in conducting post-incident reviews and implementing corrective actions
Requirements:
* Proven experience in a cybersecurity or related role, with a focus on vulnerability management, patching, and incident response
* Knowledge and understanding of common security frameworks, such as NIST Cybersecurity Framework, ISO 27001, or CIS Controls
* Familiarity with security tools and technologies, including EDR, Firewalls, and Application Control solutions
* General knowledge of technical infrastructure from desktop to firewall, including LAN & WAN networking principles
* Experience working with an outsourcer or managed service provider (MSP)
* Understanding of ticketing systems and customer service principles
* Experience with Connectwise, Labtech, and/or Solarwinds Orion desirable
* Excellent spoken and written communication skills in English
Qualifications:
* Possession of CompTIA Security+, Certified Ethical Hacker (CEH), or equivalent certifications will give you an advantage for this role
We're committed to creating a positive and inclusive work environment that values diversity and supports employee well-being.