About The Role
As part of our night team for Small Business Insurance (SBI), your mission is to provide top-notch service and tailored insurance solutions alongside covering all aspects of your clients' enquiries: from sales to amendments and renewals. You'\u2019ll safeguard the success of our valued small business customers while ensuring their businesses are protected from every angle. We believe in a collaborative approach, working in an engaging team environment to guarantee every business challenge is resolved.
Responsibilities
Onsite and part-time, working Monday to Friday, 4pm to 9:30pm
Actively engaging with our small business clients, showcasing the benefits of our SBI products and services
Fielding general questions about SBI, while amending existing policies and setting up new ones
Problem-solving to help entrepreneurs navigate the complexities of insurance
Working collectively to reaching sales and performance targets
About You
Passionate in providing an exceptional customer experience
Motivated, adaptable, and eager to learn
Outstanding communication skills to effectively engage our clients with confidence
A positive attitude that thrives in a performance driven and collaborative team environment
A trade background or small business ownership/management experience is beneficial to relate to our client base, though not essential
Don\'t tick every box? No worries! We understand that many skills are transferable, so even if you don\'t tick all the boxes, you may be just what we’re looking for.
Perks And Benefits
Excellent work/life balance with set start/finish times
Generous annual leave, plus volunteer leave, and yearly salary reviews
Career progression opportunities – we believe in promoting from within
Paid induction training and ongoing career development
An awesome work culture that encourages creativity and celebrates diversity
Ideally located surrounded by numerous eatery and retail options
An award-winning reward and recognition program
Discounted insurance products
Discounted gym memberships through Fitness Passport
Free skin checks, flu jabs, and wealth mastery sessions
Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
End of trip facilities
Casual dress code
Ready?
Join our mission to revolutionise the insurance industry by putting the customer first. Apply now to be part the SBI team, assisting to safeguard the future of small business.
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