Concession Manager
We seek dedicated and fashion-forward individuals who share our passion for delivering exceptional customer experiences.
About the Role
As a Concession Manager, you will be responsible for driving sales, profit, and productivity while creating a warm and genuine customer service experience. You will build a high-performing team empowered to exceed business objectives.
Key Responsibilities:
* Create a customer-centric culture with a focus on commercial acumen
* Drive sales, profit, and productivity through key performance indicators
* Empower your team through collaborative leadership, training, and development
* Work collaboratively with other concession managers and stakeholders
* Eembody our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality
Requirements:
* Passion for the retail industry with excellent service skills
* Proven experience in managing fast-paced retail or hospitality businesses
* Ability to manage budgets and interpret financial reports
* Experience in managing high-performing teams
* Operational excellence with experience in stock control and visual merchandising
* Strong relationships with stakeholders across the business
Why Work for Us?
* Competitive remuneration package with incentives
* Seasonal product allowances and discounts on Country Road products
* Excellent career progression with regular training and development
* Genuine and open company culture
* Opportunity to participate in Corporate Social Responsibility programs
About Us
For over 40 years, POLITIX has helped men make their mark with expert tailoring, sustainable garment-making, and customer service. We empower our customers to express their unique style and leave a lasting impression.