Smart Energy is one of Australia's fastest-growing home electrification companies, helping Australian homeowners make the switch to cleaner, smarter energy solutions. We're passionate about quality service, strong systems, and great people - and we're looking for a Junior Credit Control Assistant to join our dynamic Finance team.
Reporting to the Senior Credit Controller, this role supports the day-to-day management of the company's accounts receivable (AR) and rebate recovery activities. You'll assist with customer account follow-ups, payment tracking, system updates, and rebate-related administration, working closely with the Credit, Finance, Sales, and Operations teams. This is an ideal opportunity for someone early in their finance or accounts receivable career who is keen to learn credit control processes, build confidence communicating with customers, and grow within a fast-paced, supportive environment.
Please note: This role is on-site Monday–Friday at our vibrant Byron Bay HQ (industrial estate) and will commence as a casual position with full-time hours. Please only apply if you reside in the Northern Rivers.
What You'll Be Doing
* Credit & Collections
* Support the management of customer accounts and outstanding balances
* Make outbound collection calls and send follow-up emails
* Assist with payment arrangements and maintain clear account notes
* Monitor aged receivables and flag overdue or higher-risk accounts
* Escalate issues in line with established credit policies
* Accounts & Reporting
* Review ageing reports and assist in identifying payment trends
* Help with basic receivables reporting
* Investigate customer queries, disputes, or payment delays
* Maintain accurate account records and assist with cash application
* Rebates & Adjustments
* Track rebate-related receivables and outstanding adjustments
* Support reconciliation of rebate claims
* Follow up aged rebate items and escalate delays when required
* Process & Team Support
* Help improve credit and rebate processes as the business scales
* Assist with documenting procedures and keeping systems up to date
* Work cross-functionally to resolve account queries efficiently
* Compliance & Accuracy
* Accurately record all calls, notes, and communications
* Follow internal policies and Australian Consumer Law guidelines
* Support consistent, compliant credit practices
What We're Looking For
* Experience & Background
* Ideal for graduates or candidates starting their finance career
* Comfortable using Google Sheets (training provided)
* Exposure to Xero, Salesforce, or similar systems is a bonus
* Strong attention to detail and organisational skills
* Confident, friendly communicator who's comfortable speaking with customers
* Curious, coachable, and eager to learn
Skills That Will Help You Thrive
* Reliable follow-up and strong record-keeping
* Ability to manage routine tasks in a fast-paced environment
* Proactive attitude with confidence to ask questions and elevate issues
* Team-first mindset with strong accountability
Why You'll Love Working at Smart Energy
We're not your average finance team - we're a high-energy, high-growth business that backs its people.
Clear progression pathways and genuine career development
Hands-on training and support from experienced finance leaders
Young, driven, and genuinely collaborative team
Epic annual Christmas Party (Byron Bay or Sydney)
Friday drinks, pub lunches, and a culture people actually enjoy
We achieved 115% growth last year and are only getting started. As we scale, new opportunities open fast — and we love promoting from within.
Apply now and start building a finance career with a company leading Australia's clean-energy future.
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