Events Executive- InterContinental Hayman Great Barrier ReefHotel Brand: InterContinentalLocation: Australia, Queensland, Hayman IslandHotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.What is the job?As Events Executive, you will provide support to the Meeting & Events Services team ensuring all duties are executed efficiently and maintaining balanced support. You will maintain flexibility to perform other duties and projects as required and as directed by the Event Manager as deemed necessary to support Hotel’s overall business objectives.Your day to dayManage the customer journey from the point of enquiry and update relevant systems, in accordance with InterContinental Standard Operating Procedures and the hotel’s Sales and Marketing strategy.Support the team with site inspections, client entertainment, familiarisation, client signage, menu preparation and other events that form part of the sales and marketing plan requirements which includes but not restricted to checking guestrooms, function rooms and/or food & beverage outlets prior to site inspection and conducting site inspections where appropriate.Support Weddings & Social in qualification of phone inquiries, email inquiries, proposals and contracting, as well as accepting and organising any product from clients for use in their events.Assist clients with menu planning, food and beverage coordination, event planning, theming, audio visual, entertainment, detailed itineraries including pre and post, group blocks and all aspects as required.Plan and conduct pre-event, daily de-brief, and post event meetings with clients; assist and help manage all aspects of their event.Maintain a visible presence during functions to ensure service deliveryCommunicate client requirements and other relevant information to all departments to ensure their expectations are exceededPromote teamwork and quality service through daily communication and coordination with other departments as well as with stakeholders across IHGSupport of new team members within the team by assisting with their on-boarding programme.Have a clear and up to date understanding of the hotel product including facilities, packages and loyalty programs.Embrace the IHG Vision, Winning Ways, Purpose, Brands, and overarching IHG Way of Sales and ways of workingWhat we need from youMeticulous attention to detail, planning and executionProblem solving, reasoning, motivating, organisational abilitiesStrong interpersonal skills both written and verbalAbility to manage multiple tasks and conflicting deadlinesStrong presentation, commercial and communication skillsStrong influencer and persuaderWhat we offerWorld class colleague facilities including excellent subsidised village accommodationwith a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.An exciting and ever-changing colleague activities calendarfilled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.Extensive career developmentopportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerksplatform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careersWe are proud to be IHG and we know you will be too.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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