Our client, a locks and locksmith company in Traralgon, has an outstanding opportunity for a Customer service person with a strong focus on client relations.
**If you are looking to start a career in customer service in a professional company, then this is the role for you.**
**The purpose of the role is;**
- To ensure all your appointed Clients/Accounts are serviced
- To ensure all orders, receipts and transfers are processed and completed within the agreed time frames
- To ensure all freight related tasks (POD’s, Returns and Bookings) are actioned and completed within the agreed time frames and expectations
- Ensure a high level of customer service is delivered to all customers at all times
- Ensure “service failure report” is updated daily
- Ensure a “proactive stance” is taken at all times to ensure that a high level of service and communication is provided at all times
**The key tasks and responsibilities for the role are;**
- Processing orders
- Processing transfers
- Processing inbound receipts and returns
- General customer specific duties
- Other general tasks required
**To be successful in obtaining this role, you will;**
Ø Excellent interpersonal and communication skills
Ø Time Management Skills
Ø Attention to detail
Ø Solid numeracy skills
Ø Well presented
Ø Ability to contribute with team goals and backup support
Ø Ability to uphold Company standards and control ownership of work
Ø Experience in Microsoft Office products
Ø Enthusiastic “can do” attitude
**Don’t miss this awesome prospect !!!**
**Job Type**: Permanent
Pay: $32.00 - $34.00 per hour
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
📌 Customer Service Specialist
🏢 Prezise Consulting Group
📍 Traralgon