Posted: 18 June
The role
Why You'll Love This Role
At BOUNCE, our leaders are the heartbeat of our venues. Whether you join us as a Team Leader, Assistant Venue Manager or Venue Manager, you'll play a key role in leading teams, delivering unforgettable customer experiences and driving venue success. Depending on your experience and career goals, we'll match you to the right leadership opportunity across our Tasmanian network.
To be successful in one of these roles, you'll thrive on motivating, developing and mentoring team members to consistently deliver an awesome experience. Possessing strong interpersonal and leadership skills, you'll have a positive and energetic impact on the team and help create an engaging environment.
How You'll Make an Impact
- Lead and motivate a strong team, fostering a culture of progression, teamwork and accountability.
- Deliver an unforgettable experience by coaching your team, responding to feedback and ensuring seamless venue operations.
- Support daily venue operations, ensuring safety, presentation and efficiency remain best in class.
- Develop and grow your team through training, coaching and leadership programs.
- Ensure smooth venue operations—managing venue presentation, cleanliness and operational efficiency so every customer has an exceptional experience.
- Collaborate with Support Office teams to execute national strategies and bring the BOUNCE experience to life.
What You Bring to the Team
- A strong sense of ownership—you lead from the front, take accountability and make things happen.
- Proven leadership experience in a fast‐paced, customer-driven environment (hospitality, retail, fitness, recreation or similar).
- A passion for developing young teams, with experience leading, coaching and mentoring 16–24‐year‐olds.
- Exceptional communication skills, with a proactive, solution‐driven approach to challenges.
- Customer‐first thinking—you thrive on creating magic moments and ensuring every guest leaves with an incredible experience.
- Resilience and adaptability—you stay cool under pressure, embrace challenges and bring positivity every day.
- A hands‐on attitude—you're not afraid to roll up your sleeves to get things done.
- A commercial mindset—you know how to drive revenue, control costs and hit performance targets.
Why You'll Love Being Part of BOUNCE
At BOUNCE, customer experience is at the core of everything we do. We thrive on a team‐first culture where engagement, progression and fun go hand in hand. Whether you're leading a team, developing your leadership skills or shaping the future of BOUNCE, you'll be surrounded by passionate, like‐minded people who are all about making a difference.
Here's What's in It for You
- Career Progression & Growth – Be supported by leadership development and personal growth programs.
- Generous Bonus Structure – Earn performance‐based incentives on top of your salary.
- Free BOUNCE Passes – Jump, leap & fly whenever you like, plus get your friends and family involved with regular free passes.
- BOUNCE Team Academy – Learn new tricks and skills from the pros.
- A Culture That Celebrates YOU – Quarterly engagement surveys, town halls & recognition awards ensure your voice is heard and your efforts are celebrated.
- Work‐Life Balance – Work only one weekend day per week and two public holidays a year.
- Paid Parental Leave – Supporting you during life's biggest milestones.
- Recruitment Referral Incentives – Bring awesome talent into the team and get rewarded.
- Café Discounts – 50% off for salaried team members—because your morning coffee should be stress‐free.
- Mental Health & Wellbeing Support – Access Telus Health (EAP), including Nurse on Call, mental health resources and professional support.
Take the Leap!
This is more than just a job—it's an opportunity to run a high‐impact venue, lead a performance‐driven team and be part of a business that thrives on progression and connection.
Ready to lead? Apply now!
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