We welcome applications anytime to be reviewed as positions arise.This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services
Popular Perth Tourist AttractionCustomer-focused culture
RESPONSIBILITIES
Customer Service : Provide welcoming, approachable, prompt and efficient customer serviceRemain aware of work environment by continual monitoring and anticipation of customer requirementsWillingness to make the customer your first priority
Ticketing : Welcome visitors at park entry, using POS systemProvide map & timetable and assist with directions / informationAssist in the sale of souvenirs, gifts and merchandiseAssist with stock replenishmentAssist in the sale of hot and cold light refreshmentsBasic food prep (sandwiches, fruit salad, milkshakes, etc - no cooking)Assist with stock replenishment
General Cleaning : Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs, highchairs, shelves / displays, display cabinets / fridges, appliances, storage areas, etc are clean, tidy and well maintained.Spot-clean public toilets (outside of professional-cleaner hours).
SHIFTS (As at early
We are open 364 days of the year.
We roster a variety of full-day and half-day shifts across weekdays and weekends (there are no school-hours, after-school, or full-time positions available).
Weekend availability is a requirement for all staff
You must be available to work both Saturdays and Sundays; however you would only be rostered to work one weekend day (alternating each week where possible).
Part-time staff typically work between 15 and 25 hours per week.
WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES
Customer Service : Demonstrate an understanding of superior customer service.Have a personality to suit our tourist-attraction culture.
ATTRIBUTES
* Confidence, assertiveness and composure
* Discretion and tact
* Excellent verbal and written communication skills
* Honesty and integrity
* Commitment to workplace health and safety
* Reliability
* Team player and a willingness to assist
* A "can do" attitude with a drive to achieve excellence
* Enjoy the "hustle and bustle" of a busy workplace
* Understand the importance of workplace confidentiality
EXPERIENCE
* Efficient use of POS / cash registers and eftpos facilities is highly regarded
* Experience working in a tourist attraction or similar is highly regarded
Other Pre‑Requisites
Be in good health as the position requires you to be on your feet for the shift.
Have a reliable vehicle to get to and from work, without the use of public transport.
Be prepared to provide an up-to-date Police Clearance.
Be prepared to provide a minimum of 2 recent professional verbal references.
This is a permanent part-time position and is therefore not suited to applicants on a working visa.
You would complete an Induction prior to commencement.
You would commence on a 6 month probationary trial period.
A uniform t-shirt, jumper / jacket and name badge are supplied.
ATTIRE
You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed‑in shoes.
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