Reservations Manager Job Opportunity
We are seeking a highly skilled and experienced Reservations Manager to join our team.
The ideal candidate will have extensive knowledge of hospitality operations, strong leadership skills, and excellent communication abilities.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving business results.
* Fully responsible for the management of all accommodation bookings
* Develop and implement strategies to achieve above-market performance
* Provide efficient and professional service to exceed guest expectations
* Manage group reservation blocks and the contracting process
* Manage reservation sales to ensure business practices are consistent with management goals
Requirements
* A minimum of 12 months experience in Reservations Management
* Extensive knowledge of Opera PMS and Microsoft Excel essential
* Proven yield management skills and experience with third party websites and third party website managers
* Experience in handling a high volume of reservations with superb accuracy
* Proven success in customer experience
* Experience in managing business relationships with travel agents, corporate and leisure clients
What We Offer
We offer a dynamic work environment, opportunities for professional growth and development, and a competitive salary package.