We are seeking a skilled and adaptable Team Member to join our team at the Bell Tower. As a Team Member, you will be responsible for enhancing the visitor experience through exceptional customer service and ensuring that events run smoothly.
The Bell Tower is a unique venue that hosts corporate and private functions, including wedding ceremonies and receptions. Our visitors explore the bells, museum, and panoramic viewing deck during the day, and we seek quality candidates who are committed to providing exceptional service day and night.
Key Responsibilities
* Assist with event setup and pack down.
* Collaborate with team members to ensure events run smoothly.
* Maintain a clean and safe event area.
* Guide guests around the tower.
* Monitor guest safety.
* Coordinate vendors on the day.
* Provide post-event reports and feedback.
Additional Responsibilities
* Lead and run Bell Chiming tours.
* Handle cash and EFTPOS payments.
* Engage with visitors and provide information about the Tower and Perth City.
* Maintain a clean environment.
Skills & Experience
* Availability on weekends and evenings until midnight is essential.
* Exceptional customer service.
* Strong communication and time management skills.
* Ability to work unsupervised.
* Comfortable with heights.
* Adaptive working at different types of events.
This is a casual opportunity with a rotating roster.