Our client is an industry leader in precious metals trading, and now seeking a Sales Assistant, with Banking or Finance background.
The Sales assistant is responsible for processing daily transactions and Safe Deposit Box Facility including conducting account opening, accepting deposits and withdrawals and processing money transfers etc.
Responsibilities and duties of Sales Assistant include but not limited to:
1. Perform account opening and customer due diligence.
2. Handle both Sale and Purchases with Clients.
3. Account Opening/ Closing for The Safe Deposit Box Facility
4. Ensure all practices, procedures and regulations are adhered to in performing daily duties.
5. Ensure high level of accuracy when performing daily duties
6. Inbound and outbound calls
7. Cash Management High Value Transitions
8. Strong Focus on Compliance
9. Additional projects and tasks assigned by Operations Manager
Requirement:
1. Previous Customer service Experience, preferably from the Banking industry
2. Self-motivated and able to work under pressure and meet deadlines.
3. Contributor to a collaborative team environment
4. Willingness to go above and beyond for your customers and Colleagues
5. Driven to take a personalised approach with every customer interaction
6. Well organized with good interpersonal and communication skill.
7. "Can do" approach to all aspects of your Role
8. Proficient in English.
9. Strong computer skills.
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