Caravan Workshop Technician – Service & Warranty
Location: Fantasy Caravan – Pakenham, VIC
Employment Type: Full-Time
Start: Immediate Start Available
About Fantasy Caravan
Fantasy Caravan is one of Australia's leading caravan manufacturers, specialising in off-road and hybrid caravans. With a strong focus on build quality, after-sales support, and continuous improvement, we service thousands of customers nationwide through our workshops and service network.
Due to growing after-sales demand, we are seeking an experienced Caravan Workshop Technician – Service & Warranty to join our Pakenham workshop.
About the Role
This is a hands-on technical role focused on service, diagnostics, warranty repairs, and aftermarket installations .
You will be responsible for identifying faults, determining repair solutions, estimating labour and parts, and carrying out high-quality repairs across mechanical, electrical, and plumbing systems.
This role suits an experienced caravan / RV technician who understands how caravans work as a complete system, not just individual components.
Key Responsibilities
Service & Warranty Diagnostics
* Diagnose service and warranty issues across caravan systems
* Identify root causes and determine repair methods
* Prepare repair plans including required parts, labour time, and repair approach
* Carry out warranty repairs in line with company standards and procedures
Electrical & Energy Systems
* Diagnose and repair 12V & 240V electrical systems
* Install and service:
o Lithium battery systems
o Battery Management Systems (BMS)
o Inverters and chargers
o Solar systems and regulators
* Fault-finding power issues, charging faults, and load problems