Work Type: 1 Month Casual Contract, potential extension
An established organisation operating in the fuel and mobility solutions space is seeking experienced Customer Service Officers to support a high‐volume customer solutions team during a critical peak period.
This is an urgent contract opportunity suited to candidates who can hit the ground running in a fast‐paced contact centre environment.
Key Responsibilities
* Act as the first point of contact for inbound customer enquiries
* Handle high volumes of calls, emails, live chat and social messages
* Provide support for account access, balance enquiries, PIN resets and card issues
* Assist with new customer onboarding and account closures
* Deliver empathetic, clear and solutions‐focused customer interactions
* Accurately log and manage cases using CRM systems
About You
* Proven contact centre or customer service experience in a high‐volume environment
* Strong communication, empathy and active listening skills
* Comfortable handling transactional calls with upset or stressed customers
* Confident using multiple systems and learning new platforms quickly
* Available to work rostered hours between 8:30am and 6:00pm
* Able to attend on‐site training initially, with hybrid work afterwards
This is an ideal opportunity for customer service professionals seeking short‐term contract work with immediate start potential. Apply Now or email ashish.bhetwal@chandlermacleod.com
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