Overview Senior Manager, Legal Counsel (Corporate) role at Australian Financial Complaints Authority (AFCA).
The legal team protects AFCA's reputation and ensures we meet our legal obligations with integrity and precision.
You will lead a small team of direct reports within the broader AFCA Legal team, guiding AFCA on complex legal matters and shaping strategic outcomes that support our people, customers and stakeholders.
This is a leadership opportunity to drive change, foster growth, and embed a culture of excellence.In This Role, You Will Deliver strategic and expert legal advice across AFCA's corporate services portfolio including insurance, cyber security, AI, property, privacy, membership and commercial arrangementsManage complex escalations, litigation, and disclosure obligations with a focus on reputational riskAssist AFCA's adoption of AI and other emerging technologies to enhance efficiencies and excellence internally and with the customers and communities we serveLead, coach, and develop a small team of direct report lawyers to deliver high-quality outcomesProactively partner with internal stakeholders to manage legal risk by anticipating issues and proposing solutionsPartner with the Head of Legal to embed change strategies and deliver AFCA's strategic and operational plansDemonstrate and champion legal risk management, compliance, and governanceMonitor and communicate regulatory changes impacting AFCA's obligationsCollaborate across the business to align legal services with strategic goalsSupport a great place to work through inclusive leadership and purposeful engagementQualifications Relevant tertiary qualifications in law are essentialProven experience in a people management role with strong leadership capabilities and high emotional intelligenceAbility to analyze and investigate issues, and develop and negotiate solutionsStrong interpersonal, stakeholder engagement and influencing skillsExcellent verbal and written skills, with strong attention to detailSound knowledge of relevant financial services law, practice and regulationAdditional Information BOSS Best Places to Work 2024 – recognised for culture, engagement and flexible working arrangementsMost Inclusive Workplace 2024 – Australian HR Institute (AHRI) AwardsEmployer of Choice Public Sector and NFP – Australian HR Awards 2023Silver AWEI Accreditation 2025 – recognised for LGBTQ+ workplace inclusionAccredited Family Friendly Workplace – supporting work-life balance and inclusivityHybrid working – flexible arrangements with state-of-the-art offices designed for collaboration and wellbeingInclusive leave options – flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leaveFinancial benefits – not-for-profit salary packaging to boost take-home payLocations – AFCA offices in Melbourne and Sydney CBDTo Apply If you're passionate about fairness and believe your skills align with this role, you're encouraged to apply even if you don't meet every criterion.
AFCA welcomes applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities.
If you require accessibility support during the recruitment process, please contact AFCA is a 2025 Circle Back Initiative Employer and will respond to every applicant.
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