Event Coordinator Role Description
This is a hands-on event coordinator role where you will be responsible for the delivery and execution of various events that incorporate banquets, breakfasts, conferencing, expos, and event pre-shows.
About the Event Coordinator Role
* Function Preparation: Accurately coordinate all function documentation for team set ups and delivery. Ensure accurate information and communication with relevant stakeholders.
* Direct Delivery of Assigned Functions: Coordinate and manage functions of the highest standard and according to the issued event plans, including set up days and post set down. Communicate effectively with clients and suppliers to ensure smooth operations.
* Kitchen Department Liaison: Work closely with the Executive chef and kitchen team to ensure excellent food delivery on the function day in a timely manner.
* Client Liaison: Direct client and supplier contact for set up, set downs and for the duration of assigned functions. Provide exceptional customer service and resolve any issues promptly.
* Team Roster Monitoring: Work closely with the rostering manager and rostering department to ensure effective, economical staffing.
* Post Function Reporting: Efficient reporting and applicable invoice calculations post functions within the in-house electronic business management system.
* Team Training and Performance Management: Ongoing "On the job" team developmental training and performance management plans as required.
* Event Briefings: Brief staff on event expectations to ensure seamless operations.
* Guest Relations: Address and resolve any guest issues promptly and professionally.
* RSA Management: Ensure the team is adhering to SA Liquor Licensing Laws during functions.
* Stock Control: Management and delivery of efficient stock control practices.
* WHS Risk Management: Responsible for effective application of AVM WHS policies and procedures for your working teams on functions and in general.
The ideal candidate will have a passion for the events industry, with hands-on experience. You will also possess positive leadership skills, strong knowledge of food and beverage service, exceptional organisational abilities, strong problem-solving skills, RSA certification and availability to work a 7-day roster, including days, nights, and weekends.
Key Responsibilities:
* Manage multiple events simultaneously, prioritising tasks and deadlines.
* Collaborate with cross-functional teams to deliver successful events.
* Develop and maintain relationships with clients and suppliers.
* Maintain accurate records and reports, ensuring compliance with company policies and procedures.
* Conduct regular team meetings and provide feedback and coaching to improve performance.