We are currently recruiting office staff to support our growing business. The BnB Collection, operated in conjunction with Quality Apartments Banksia Albany, is expanding — and we're looking for enthusiastic and dedicated individuals to join our team.
We're seeking Guest Services Agents to assist with customer service and administration tasks. This is a varied role that plays a key part in ensuring a smooth and welcoming experience for our guests.
We're open to full-time, part-time, or casual positions for the right candidates.
About us:
The BnB Collection manages an expanding portfolio of holiday homes across Albany and the Great Southern, alongside Quality Apartments Banksia Albany — a busy, award-winning serviced apartment hotel of 42 self-contained apartments. Our team was proud to be named 2024 Great Southern Business of the Year.
About you:
* Excellent customer service skills;
* Experience with accommodation and property management systems would be highly regarded, but not essential;
* Developed PC and keyboard skills;
* Experience with Word and Excel;
* Availability over a 7 day roster between 7am to 7pm
* Excellent personal presentation;
* High standard of communication skills, both verbal and written;
* Full Class C drivers licence;
* An interest in hospitality and tourism.
In return for your great attitude and commitment we offer:
* A varied and interesting ongoing role in our growing business;
* A positive and inclusive working environment;
* Employee discounts worldwide at over 3000 CHOICE Hotels.
To apply for this job, please delivery a copy of your CV and a cover letter to our reception at 212 Albany Highway, Centennial Park, or give us a call and submit online.
Only successful applicants will be contacted.