Job Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we're looking for talented people who want to help.
Key Responsibilities
* Working directly with technical business development peers
* Develop trust-based relationships with deployment key stakeholders
* Work with local and regional teams to lead deployments at order and circuit level physical provisioning, coordinating logical provisioning to move circuits to operational
* Identify operational inefficiencies, improve processes, automate tasks and partner with cross functional teams to develop new solutions
* Maintain order level visibility and ownership to go live
* Generating actionable insights and workflow change through the use of metrics, dashboards and deep live analysis
* Owns end to end external peering communication during the lifecycle of provisioning and/or related activities, managing and following up with external providers as required to meet customer SLAs
* Holds key customers meetings to manage expectations and prioritize key deployment orders updates to customers and stakeholders with a focus on priority orders
* Holds key partner meetings with required data center or business development teams to ensure SLAs are met across the process
Basic Qualifications
* 3+ years of technical infrastructure management experience
* Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
* Experience with varying scenarios of infrastructure builds
Preferred Qualifications
* 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience, or experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
Equal Opportunity Employer Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company – Amazon Support Services Pty Ltd
Job ID: A10425423
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