Housing Shelter Support Worker Job Summary
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This role is part of a team that provides essential support services to residents in need of shelter and housing assistance.
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The Housing Shelter Support Worker will be responsible for identifying clients' problems, needs, and risks, and developing individualized plans to address these issues.
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Key responsibilities include conducting one-on-one counseling sessions, providing basic life skills training, and assisting with intake procedures and programs to help residents achieve their goals.
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The ideal candidate will have experience working with vulnerable populations, possess excellent communication and interpersonal skills, and be able to work independently and as part of a team.
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Required Skills and Qualifications:
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1. Education: Diploma in a related human/social service field.
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2. Experience: A minimum of one (1) year recent related experience or an equivalent combination of education, training, and experience.
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3. Skills:
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* Basic computer skills with a working knowledge of Microsoft Office Suite.
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* Training in or knowledge of non-violent crisis intervention techniques and harm reduction approach.
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* Knowledge of services available to shelter users and residents.
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* Ability to work independently and show initiative and creativity.
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* Ability to communicate effectively with clients and coworkers both verbally and in writing.
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4. Working Conditions:
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* Shifts: Full time, three 12-hour shifts (36 hours/week), Sat/Sun/Mon (7am – 7pm)
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* Compensation: $31.56 to $33.49 per hour.
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* Benefits: Vacation is accrued at a rate of 6% or in accordance with your length of service as per the collective agreement (Article 18.1). Eligible for a 100% employer paid comprehensive benefits plan, including health and dental coverage, after completion of probationary period.
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Please note: This job description is a summary of the key responsibilities and qualifications for the position. For more information, please contact the hiring manager.
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