Work for your Local Council | Monday - Friday Standard Hours | 3 month contract
**Your new company**
At the heart of this organisation is community and this established Council is seeking a superior Customer Service Officer who values this. A creative community with diverse and harmonious neighborhoods they are proud to be made up of different cultures, ideologies and experiences that defines them.
**Your new role**
Your new role working as a Customer Service Officer, you will;
- Provide friendly, responsive & accurate information, advice & service to customers via the contact centre
- Always deliver an excellent customer experience, ensuring client needs and service targets are met or exceeded
- Develop positive and collaborative working relationships within the team
**What you'll need to succeed**
To be successful as a Customer Service Officer, you will have;
- Experience within a call centre is a must.
- Certificate IV in Customer Service is an advantage
- Strong attention to detail and demonstrated ability to operate effectively across multiple functions
- Fantastic written and verbal communication skills
- The ability to work autonomously, multi-task, prioritise and manage time effectively
- Strong respect for confidentiality and privacy requirements
**What you'll get in return**
If you are successful in this role, you will receive a:
- Fantastic opportunity to work for a NSW Government Organisation
- Position that is Monday-Friday, standard business hours
- 3-month Temporary position with the potential to extend
- Competitive salary from $35/hr + Super
- Supportive and community-based team who enjoy working and have fun
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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