Job Title
Member Support Consultant
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About Us
Fitness and Lifestyle Group is a leading fitness, health, and wellness group in the Asia-Pacific region. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.
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Opportunity Summary
We are seeking a highly motivated and driven Member Support Consultant to join our team at our Richmond Platinum club. As an MSC, you will be the driving force behind the success of Fitness First, interacting with members from all walks of life and inspiring them to achieve their fitness goals.
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Responsibilities
* Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
* Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
* Achieving the required number of lead contacts via telephone to maximise sales opportunities
* Providing sales presentations and tours to prospective members
* Creating great member journeys via positive and personalised interactions
* Achieving successful outcomes to enquiries
* Opening and closing the club as per the club roster
* Active involvement in member retention programs, inspiring members to continue their fitness journey
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Requirements
* Current First Aid & CPR certificate
* A problem-solving mindset - you can provide solutions that meet the needs of our potential members
* A gift for communication - you can talk to anyone with ease, and inspire them to take action
* Drive - you are goal-focused and continuously looking for new ways to excel yourself
* A team player - you can rally through the hard times and celebrate personal and team success
* Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
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What We Can Offer You
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.
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Additional Benefits
* A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
* A complimentary Platinum Fitness First membership
* Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
* Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
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Learning and Development
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