Business Process Operations Managers are highly skilled professionals who lead and manage changes in operational, customer service, and business process outsourcing functions across multiple locations.
Main Responsibilities
* Provide strategic leadership, mentorship, and direction to Team Leaders and Operations Coordinators
* Oversee all import, export, and BPO operations ensuring smooth, compliant, and efficient processes from order creation to final delivery
* Maintain accurate financial documentation and oversee month-end closing processes for both locations
Key Requirements
* Proven experience in managing teams and leading change initiatives
* Strong analytical and problem-solving skills with ability to interpret data and drive business decisions
* Excellent communication and interpersonal skills with ability to build strong relationships with stakeholders
Benefits
This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
About the Company
This is an exciting opportunity to join a dynamic organization that values innovation, collaboration, and customer satisfaction.