Overview
Medical Director – Clinical Team Lead reporting to the Chief Medical Officer. This 12-month contract role is part-time (15 hours per week) and focuses on clinical service management, team productivity optimisation, continuous improvement, and specialised portfolio management through direct supervision. This position is Melbourne-based in a hybrid arrangement with remote work flexibility; regular Melbourne office attendance is required for team collaboration and stakeholder meetings. In addition to this role, you can work as a Telehealth Doctor as an Independent Contractor to supplement your income.
Location: Melbourne-based hybrid role with remote work flexibility. Regular Melbourne office attendance required for team collaboration and stakeholder meetings.
Responsibilities
- Ensure our clinical teams deliver Telehealth Services that align with Wesfarmers Health values, InstantScripts clinical standards, and external industry standards.
- Manage clinical services, optimise team productivity, lead continuous improvement, and oversee specialised portfolio management through direct supervision.
What we offer
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and broader Wesfarmers Group.
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.
- Cool tech at your fingertips: Our Doctors have access to My Health Records and AI tools to help with medical note taking and accessing our clinical knowledge bank, reducing cognitive load.
- A Thriving Medical Community: Team-oriented network of doctors with clinical support and opportunities for growth.
- A secure platform to prescribe with 2-factor authentication and ISMS 27001 accreditation to protect patients and doctors.
Qualifications
Essential:
- MBBS qualification with minimum PGY4 experience
- Current AHPRA registration with no restrictions or limitations
- Hospital experience in complex, fast-paced environments
- Excellent clinical skills with experience supervising and mentoring medical doctors
- Clinical incident management experience
- Strong stakeholder management and communication skills
- Sound analytical skills and ability to problem solve in pressurised environments
- Understanding of telehealth compliance, medico-legal requirements and familiarity with RACGP telehealth guidelines
- Comfort and proficiency using electronic medical records and digital health platforms
Highly Desirable:
- FRACGP, FACRRM or other medical specialty
- Business Degree or MBA equivalent
- Digital health and health platform experience
Additional Information
InstantScripts, wholly owned by Wesfarmers, is more than a platform — it’s where your practice meets purpose. If you’re committed to uncompromised patient care and ready to join a network of forward-thinking professionals, we want to hear from you. Take control of your practice and be part of a movement reshaping healthcare delivery in Australia.
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📌 Medical Director - Clinical Team Lead
🏢 instantscripts
📍 Melbourne