Call Alicia for a confidential chat on 04•• ••• 062 or apply below
About the company
A leading, locally owned service business on the Gold Coast. Specialising in maintenance plumbing, bathroom renovations, and premium customer service - supported by a professional, close-knit office team. The company prides itself on strong communication, efficiency, and a genuine team culture. The office team is the engine room of the business, and we're looking for a highly organised, detail‐driven Office Administrator who fits the values of the company and wants to be part of a company that values people and performance.
About the role
As a Sales Executive and Administrator you will be out on the road meeting with Real Estate agents building, developing and maintaining relationships to win and retain work. When you are in the office, you will assist with incoming calls and emails, ensuring every customer receives a great experience. You'll work closely with our Office Manager and other admin staff to keep everything running smoothly – from scheduling jobs and managing data to supporting our trades teams.
Key Responsibilities
* Answer incoming calls and emails professionally and efficiently
* Support Office Manager and admin team with day‐to‐day operations
* Perform accurate data entry, filing, and record management
* Assist with job scheduling, supplier coordination and documentation
* Maintain strong communication with customers and trades staff
* Contribute to improving office processes and team workflow
* Uphold a positive, professional image and represent our brand values
Skills & Experience
* A professional phone manner and customer‐service focus
* A Sales background with experience in winning and retaining work
* Excellent attention to detail and accuracy in all tasks
* Strong organisational and time‐management skills
* Confidence using Microsoft Office and internal business systems
* A proactive, team‐oriented attitude
* Previous experience in administration or customer service (trade or construction background highly regarded)
* Candidates on Working Holidays Visas will not be considered for this role
Benefits
* Full‐time permanent position (38 hours/week)
* Supportive team culture – you'll never just be a number
* Modern systems, structured processes and training provide
* Secure, long‐term role with growth potential
* Competitive salary: $65,000 - $70,000 + superannuation, depending on experience
Let's build something great together!
Call Alicia for a confidential discussion at 0406 199 062 or via email at amc••••••@frontlineconstruction.com.au
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