Bar Attendant Supervisor wanted
The Sovereign Resort Hotel Pty Ltd T / A The Sovereign Resort Hotel and is located at 128 Charlotte St, Cooktown QLD, 4895.
We are looking for a fulltime Bar Attendant Supervisor to join our team.
We are seeking a skilled & motivated Bar Attendant Supervisor to oversee bar operations, lead a dynamic team, and deliver an excellent guest experience. Your role includes supervising staff, managing stock, following liquor licensing laws & house policy. Ensuring & delivery excellent customer service.
We are offering a yearly salary of $71,313.84 per annum plus Superannuation to the successful applicant.
KEY RESPONSIBILITIES AND DUTIES
* Team Leadership & Training – Supervise, mentor, and train bar staff to uphold The Sovereign Resort Hotel's high service standards. Assist in creating staff rosters and ensuring adequate coverage for peak times.
* Guest Engagement & Service – Greet guests, manage reservations, and coordinate seating arrangements. Provide expert knowledge on the beverage menu, recommend pairings, and promote specials to enhance guest satisfaction.
* Bar Operations & Beverage Preparation – Oversee the preparation and service of cocktails, mixed drinks, and non-alcoholic beverages, ensuring consistency and quality. Maintain stock levels, tap kegs, and replenish dispensers and shelves.
* Stock & Inventory Management – Conduct regular stock takes, monitor usage, and coordinate with suppliers to ensure a well-stocked bar. Implement waste reduction strategies and proper storage techniques.
* Financial Transactions & Reporting – Assist management with shift-end cash reconciliations, oversee cash handling procedures, and ensure tills have adequate change. Support in banking deposits and financial record-keeping.
* Venue Maintenance & Compliance – Maintain the cleanliness and organization of the bar area, ensuring compliance with health, safety, and liquor licensing regulations. Manage bar equipment upkeep and functionality.
* Customer Relations & Dispute Resolution – Handle guest complaints or concerns professionally and efficiently, striving to exceed expectations while maintaining a welcoming atmosphere.
* Event Coordination & Themed Nights – Assist in planning and executing special events, themed nights, and promotional activities to enhance guest experience and drive revenue.
* Collaboration & Communication – Work closely with the manager on duty and senior management to implement operational improvements, provide performance feedback, and contribute to a positive and motivated team culture.
WORK EXPERIENCE AND QUALIFICATIONS
* AQF Certificate II in Hospitality or a similar qualification, OR
* Previous experience as a bartender, lead bartender, or in a supervisory role.
* Certification in Responsible Service of Alcohol (RSA) is a plus.
REQUIRED SKILLS
* Outstanding Customer service skills.
* Conflict Resolution Skills.
* Lead by example at all times.
* Effective communication skills.
* The ability to multitask while keeping a high level of attention to detail.
As a Bar Attendant Supervisor your own personal work ethic must be of the highest standard.
Accommodation Availability at a subsided cost.
To apply for this position please send your resume along with a covering letter outlining why you are the best candidate for this position to email :
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