Overview
Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest tech and gadgets to support and solution for our customers.
Is it you we're looking for?
We're looking for talent to join our in-store team. A Telstra Retail Consultant is a multi-faceted role, suited to people with these attributes and skills:
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond!)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer-facing role
Responsibilities
* Build connections with a diverse range of customers and understand their needs
* Develop customised solutions and guidance for customers
* Contribute to achieving sales targets and KPIs
* Learn and grow within the role and broader team
* Provide high-quality customer service in a fast-paced store
Locations & Employment Type
* Locations: IPSWICH, REDBANK, SPRINGFIELD
* Casual, Part Time, and Full-Time roles available
* Store hours vary; please check your store
Benefits
* 30% off Telstra services
* Exclusive discounts across 240 brands and partners
* Flexible, inclusive parental leave
* Unlimited access to 17000 learning programs
* Monthly performance rewards and recognition programs
* Benefits Your Way – Telstra
Diversity & Workplace Values
We work flexibly at Telstra and value diversity in the workplace. Telstra is committed to a welcoming and inclusive environment where everyone is respected, valued, and celebrated. We have zero tolerance for harassment and prioritise a safe workplace for all.
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