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Administration & customer service opportunities

Sydney
Sg Fleet Australia Pty Ltd
Customer Services agent
Posted: 29 April
Offer description

Benefits

* Hybrid working and flexible work arrangements
* Great Benefits on offer - both monetary & non-monetary employee benefits
* Mental Wellbeing & Purpose: Up to 4 Wellness days + 2 Volunteer days each year

Roles Available Include...

* Customer Service Representatives - handling enquiries, resolving issues, and supporting customers via phone, email, and chat
* Administrative Assistants - supporting teams with data entry, scheduling, and documentation
* Coordinators - assisting with order processing, customer follow-ups, and reporting

Skills and Experience

* Ability to build and maintain internal and external relationships with key stakeholders.
* Superior communication skills, both written and verbal, ability to communicate at all levels.
* Ability to resolve problems through to complete resolution in a timely, effective manner.
* Strong organisational and prioritisation skills.
* Sound computer skills including Intermediate MS Office.
* High level of numeracy aptitude, attention to detail and ability to understand complex finance/taxation concepts.

About You

* Creates teamwork, is flexible and maintains an organised, open, and approachable working style.
* Actively creates useful internal, external, and cross-functional relationships.
* Critically analyses information and solves problems, demonstrating resourcefulness, perseverance, and accountability.
* Communicates professionally and thinks/plans ahead.
* Strives for process consistency and service improvements.
* A collaborative and engaging working style.
* Consistently takes responsibility for high quality, high output work, showing innovative, forward thinking, and strong attention to detail and ability to embrace change.

Who we are

We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

Perks

* Recharge and relax with up to 4 days of wellness days every year
* We offer industry leading 20 weeks paid parental leave
* Monetary service milestone awards
* Career progression opportunities
* Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
* Two paid volunteer days each year
* Health and wellbeing support including a subsidy and an Employee assistance Program

What's Next

We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development. We are a proud equal opportunity employer. Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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