Job Role
We are seeking a seasoned professional to oversee the delivery of services at various sites, ensuring that client expectations and requests are met.
The successful candidate will be responsible for managing a diverse roster of employees, including full-time, part-time, and casual staff.
A key aspect of this role is conducting regular site inspections, identifying any issues, and communicating these findings to clients and relevant stakeholders.
To succeed in this position, you must have excellent consultative skills, enabling you to understand clients' needs and develop tailored solutions to meet their expectations.
Additionally, you will be expected to ensure that service delivery meets or exceeds client expectations, while maintaining operational efficiency and profitability.
Key Skills and Qualifications
* A current WA driver's license.
* A minimum of 3 years' experience in cleaning and management.
* Strong time management and organizational skills.
* The ability to work outside regular business hours.
Benefits
This role offers a unique opportunity to join a close-knit team, working with individuals who share your passion for delivering exceptional service. If you are a hands-on professional with a strong work ethic, we encourage you to apply.
Application Questions
1. Please describe your previous experience as an account manager.
2. Which statement best describes your right to work in Australia?
3. Do you have customer service experience?
4. Please provide details of your experience in client services/account management.
5. What is your expected annual base salary?
6. Do you hold a current Australian driver's license?
7. How much notice would you typically give your current employer?
8. Please describe your experience as a Cleaning Supervisor.