We are seeking a professional to provide exceptional customer service and make our guests feel at home. The moment a guest steps into our establishment, you will greet them with a warm and welcoming presence.
Key Responsibilities
- Provide a friendly and efficient reception to guests upon arrival, addressing any immediate inquiries or needs while ensuring a seamless check-in process.
- Oversee the accurate processing of guest reservations, updates, and special requests, utilizing property management systems to ensure smooth scheduling and availability.
- Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalized recommendations to enhance their experience.