Job Overview
The Digital Automation Lead plays a pivotal role in establishing the Automation Centre of Excellence (COE), providing governance and delivery frameworks, policies, procedures, and principles. This includes implementing and governing environment strategies, licensing, and standards for secure development.
This role supports the direct delivery of complex automations independently or via partnership with an external provider. The Digital Automation Lead influences the organization, customers, partners, and peers on the contribution of their area of expertise. They are responsible for meeting allocated objectives, establishing milestones, and making critical decisions that impact the success of assigned work.
Key Responsibilities
* Develop and implement COE frameworks to provide a platform for secure development across a distributed automation delivery structure at UNSW.
* Create policies and procedures for assessing automation opportunities, providing direction on citizen development vs. professional development scenarios, delivering secure environment and administration capabilities, and knowledge sharing.
* Develop and enforce guardrails that are appropriately scaled to the complexity and risk of the automation projects.
* Implement a change approval board process that allows minor, non-code, or cosmetic changes to bypass extensive UAT, sign-off, and the weekly CAB process.
Required Skills and Qualifications
* Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
* Significant experience in specialist consulting in a Cloud Software Vendor/Enterprise Organization, specifically in CRM SaaS applications.
* Experience working with and managing third-party delivery engagements – e.g., Managed service for support and delivery of MS Power Platform solutions.
* Demonstrated technical capability and knowledge in Microsoft Power Platform and Dynamics 365 with a strong understanding of the latest features and advancements.
Benefits
* Flexible hybrid working.
* An additional 3 days of leave over the Christmas Period.
* Access to lifelong learning and career development.