Job Title: Support Analyst - App Builder at TechnologyOne
Join our team to apply for the Support Analyst - App Builder role at TechnologyOne.
Job Highlights:
* Focus on delivering customer-driven, innovative ERP software that transforms businesses.
* Recognized as an Employer of Choice with a strong culture of leadership and innovation.
* Support our Brisbane-based team focusing on App Builder customers, which involves Business Processes, Web Services, Forms, and more.
Key Responsibilities:
* Own and resolve BPA-related customer issues promptly.
* Understand customer use cases, troubleshoot, and suggest solutions.
* Create knowledge base articles to improve self-service.
* Deliver excellent customer experiences and ensure customer satisfaction.
* Utilize SQL skills and experience in form creation, scripting, and designing business processes.
Ideal Candidate Traits:
* Customer-centric with a passion for delivering outstanding service.
* Problem solver with an inquisitive mind.
* Enjoy working with people and resolving complex issues.
Benefits:
* State-of-the-art gym facilities, competitive salary, free on-site breakfast and coffee.
* Employee Share Plan, inclusive culture, hybrid working, and volunteering days.
About TechnologyOne:
Australia's largest enterprise software company, creating solutions that simplify business for over 1,200 clients across various sectors. We value diversity, talent, and innovation, fostering a vibrant and supportive workplace culture.
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Consulting
* Industry: Software Development
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