Claims Resolution Professional - Liability
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This role offers an opportunity to specialize in the timely and cost-effective management of a complex portfolio of legal liability claims.
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* Manage a portfolio of complex claims arising from Public and Product Liability policies.
* Making policy coverage decisions, assessing allegations of negligence to determine liability, and negotiating quantum within a delegated authority.
* Provide high-standard service to internal and external customers while building professional relationships.
* Communicate with stakeholders to report on claim developments, trends, and potential large losses.
* Negotiate with panel solicitors, loss adjusters, and service providers for the best possible outcome.
* Represent at Tribunal Hearings, Informal Settlement Conferences, and Mediations under senior guidance.
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About You
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* Tertiary qualifications in law are highly desirable but not essential.
* Proven customer service experience and ability to interact with various stakeholders.
* Strong planning, prioritization, and organizational skills.
* A team player who supports a collaborative culture.
* Excellent communication, negotiation, and conflict resolution skills.
* A vision for long-term career growth.