**1. POSITION TITLE**:Personal Care Assistant (PCA)
**2. AWARD**:SCHADS Award 2010
**3. LOCATION: Centre
- based PCAs**
149 Emerald-Monbulk Road 1 Main Street,
Emerald VIC 3782 Pakenham VIC 3801
**In-home Care PCAs**
Clients' homes
**4. HOURS**:Variable***
**5. REPORTS TO**:Nurse**
**6. SUPERVISES**:None**
**7. POSITION OVERVIEW & OBJECTIVES:
**Personal Care Assistants (PCAs) are an integral part of Fernlea's multi-disciplinary team. They provide
high quality, client-centred care in partnership with our clients and their families. The main objectives
of the roles are to**:
**a. **Provide high quality, client-centred and in-home care***
**b. **Meet the needs of the client and their carer(s)**
**8. POSITION REQUIREMENTS**:
**a. Qualifications**
i. Certificate III in Individual Support (or equivalent Aged Care, Home and Community
Care or Disability Support) or Cert IV in Ageing Support or in Disability
ii. Current First Aid & CPR Certificates
iii. Medications endorsement ('Assist Clients with Medications' module) or willing to
undertake
**b. Skills & Experience**
i. Previous experience working independently and without direct supervision, in an
in
- home setting; Experience in palliative care or dementia is desirable
ii. Outstanding communication, observational and reporting skills
iii. Excellent time management with a proactive attitude
iv. Demonstrated ability to work alone and as part of a team
v. A genuine caring and client-centred approach
vi. Current Victorian Drivers Licence and own reliable vehicle
vii. A current police check and a valid Australian Working Visa
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**9. Knowledge & Personal Attributes**
i. Demonstrated flexibility and a willingness to approach new challenges creatively and
as part of the team, adapting to new ideas and change positively
ii. Clear and practical understanding of appropriate personal and professional boundaries
confidentiality to all work practices
iv. High levels of integrity including behaving in an honest and trustworthy manner and
treating others without judgment.
**10. KEY RESPONSIBILITIES**:
**a. Client Support**
i. Monitor clients' symptoms and report any changes or concerns to the Nurse
ii. Assist clients with toileting, feeding and ambulation
iii. Participate in the review of care requirements of clients and carers, in consultation with
the nurse
iv. Organise and supervise appropriate activities for clients
v. Transport clients as required
vi. Assist with morning tea, lunch, transport and outings as required.
vii. Support and work collaboratively with the nurses, other staff and volunteers
**b. Cleaning **(centre-based PCAs)***
i. Vacuum daily
ii. Clean all bathrooms and toilet daily and as required
iii. Empty bins at least weekly
iv. Perform all other housekeeping tasks as per the schedule
v. Advise the manager of low stock items
vi. Clean and clear garden pathways of hazards daily
vii. Provide kitchen and laundry support to the cook as required
**c. Administration**
i. Maintain required documentation ensuring records are accurate, objective and
securely stored
ii. Ensure Fernlea policies, procedures and protocols are implemented
iii. Assist with identifying policies and procedures that may be required or updated
**d. Occupational Health & Safety**
i. Ensure you are always familiar with and adhere to the OH&S Policy
ii. Immediately report any current or potential hazards
iii. Participate in problem solving processes to resolve OH&S issues and ensure a safe and
healthy workplace for all
**e. As A Team Member**:
i. Ensure the Fernlea Code of Conduct is always upheld
ii. Take responsibility for reaching key performance indicators, develop and share best
practice ideas, and work cooperatively to support other team members to reach their
individual and business goals
iii. Participate in staff reviews and training/development programs
iv. Maintain a high level of personal presentation and be polite, helpful and courteous at
all times
v. Overall, work as part of a harmonious team and contribute to a positive, motivating
environment
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**11. KEY PERFORMANCE INDICATORS**
**a. **Clients' needs are met and care is provided as per Fernlea Community Care's policies and
procedures
**b. **Cleaning tasks are as per the schedule and to a satisfactory standard (centre-based PCAs)
**c. **Documentation is complete, accurate, up-to-date and kept securely
**d. **All policies and procedures are adhered to
**e. **All timelines are met.