Job Overview
A leading payments and financial platform is seeking a seasoned Product Design Director to drive growth through intuitive user experiences. This role leads our Growth, Corpsite and Brand System team, working closely with product managers, engineers, and marketing teams to craft engaging experiences that drive user adoption and business growth across web apps and corporate websites.
This position requires a strong track record of delivering impactful digital products as an individual contributor, with a portfolio demonstrating exceptional UX thinking and problem-solving. The ideal candidate will have experience running design experiments and iterating based on user data to improve growth metrics.
* Deliver end-to-end customer experiences from engagement to conversion, designing and optimising key customer pathways.
* Partner with cross-functional teams to define problems and goals, map user flows, prototype new interactions, and launch features driving acquisition and product adoption.
* Champion data-driven design, analysing quantitative product and marketing funnel data to identify friction points and iterate on designs to improve growth metrics like website conversion, signup rates, product usage, and upsell.
The successful candidate will have a deep empathy for customers, a user-centered design mentality, and excellent communication skills for close collaboration with product, engineering, and marketing teams. As an equal opportunity employer, we value diversity and consider all applicants based on merit, qualifications, competence, and talent.