Operations Leadership Role
We are the largest Travel Retail operator in the Pacific, with over 150 stores across Australia, New Zealand, and Noumea. Our dynamic team of 2000+ professionals work across 40 unique retail concepts.
The Position:
This key leadership role is based at Sydney Airport and involves driving business growth through operational excellence across multiple locations. The successful candidate will lead a team of approximately 100 people, including up to 5 store managers, and be responsible for coaching, mentoring, and growing their teams to achieve exceptional customer experiences.
* Managing store operations and performance with accountability.
* Driving sales through strong leadership and goal setting.
* Building a positive, respectful team culture.
* Collaborating cross-functionally to ensure smooth daily operations.
About Us:
We are seeking an experienced retail leader with excellent communication and leadership skills to join our team. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we would love to hear from you.
What We Offer:
We offer a range of benefits, including:
* Free/subsidised airport parking.
* Staff discounts on products in our stores.
* A career development program offering opportunities to upskill and grow your career.
* Paid parental leave and additional personal leave entitlements.
* An employee referral program.
* A wellbeing leave and employee assistance program.