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Luxury guest services phone agent | upsell & concierge

Adelaide
Intercontinental Hotels Group
Janitor
Posted: 11 February
Offer description

A leading luxury hotel brand in Adelaide is seeking a Guest Service Phone Agent to be the primary point of contact for guests via phone. The successful candidate will manage a variety of inquiries and provide outstanding service to ensure every guest feels valued. Responsibilities include handling reservations, assisting with in-room dining orders, and upselling services. Ideal candidates will possess strong verbal communication skills, the ability to multitask, and a commitment to providing exceptional guest experiences. This role offers competitive pay and employee benefits.#J-18808-Ljbffr

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