* Administer and maintain the ServiceNow platform to ensure optimal performance.
* Develop and implement solutions to enhance system functionality.
* Monitor system performance and troubleshoot issues as they arise.
* Collaborate with stakeholders to identify and address business needs.
* Conduct regular system updates and ensure compliance with relevant standards.
* Provide training and support to users of the ServiceNow platform.
* Create and maintain documentation for system processes and configurations.
* Assist in the integration of ServiceNow with other technology systems.
Career development and growth opportunities.Hybrid working arrangements.
* Proven experience as a ServiceNow Administrator in a medium enterprise environment (must have).
* Strong understanding of ITIL processes.
* Hands‐on experience managing ServiceNow modules, catalogs, workflows, forms, and UI policies.
* ServiceNow System Administrator (CSA) certification strongly preferred.
The employer is a well-established public sector organisation committed to serving the community. Our client is committed to supporting strong, safe, and thriving communities across the state. They partner closely with industry, community organisations, and other government agencies to ensure programs, digital services, and operational initiatives meet the evolving needs of the people we serve.
* Opportunity to work within a respected public sector organisation.
* Engaging and supportive workplace environment.
* 12 month FTC offering job stability.