The Information Division is responsible for supporting the department's core ICT infrastructure and services. The division has a diverse range of responsibilities, including cloud services, network support, ICT project management, business system development and information governance.
As an Exchange and Cloud Administrator within the division you will push the boundaries of technology to create and support innovative solutions that redefine traditional practices. We believe in fostering a culture of creative and forward-thinking, where every team member is encouraged to think outside of the box and bring fresh perspectives to the table.
Key Responsibilities:
- MDM Platform Administration: configure and maintain MDM solutions to manage device enrolment, policies, and application for both Ivathi and Intune
- Exchange on-premises and on-line Management: configure Exchange mailbox policies to enforce security settings.
- Device Lifecycle Management: handle the provisioning, deployment, maintenance, and decommissioning of mobile devices.
- Security Policy Enforcement: develop and implement mobile security policies to protect corporate data.
- Troubleshooting: resolve complex technical issues related to mobile device connectivity, email synchrony
- Performance Monitoring and Optimization: conduct performance monitoring and optimization to ensure high availability and reliability.
- Stay Current: remain up-to-date with emerging network technologies and threats, applying this knowledge to enhance our network security posture.
How you can help us make a difference
We are seeking a dynamic and creative Exchange and Cloud Administrator who thrives on solving complex problems and developing cutting-edge solutions. As a key member of the Core Services section, you will design, implement, and manage messaging solutions, ensuring high performance, security, and scalability.
The Exchange and Cloud Administrator role aligns with the skills for the information age (SFIA) framework. Under this framework, the role provides technical leadership to optimise the department's cloud network infrastructure. This includes contributing to the operational configuration of messaging and device management assisting in the investigation and resolution of problems and assists with specified maintenance procedures. Carries out agreed maintenance tasks and specified operational configuration of cloud/on-prem components.
Qualifications and experience:
- Experience as an Exchange Administrator or similar role
- Knowledge of Messaging and MDM services
- Experience with security measures and best practices
- Experience with Defender, M365 and Purview
- Scripting Knowledge of PowerShell
- Proficiency in performance monitoring and optimization tools
- Excellent problem-solving skills and attention to detail
- Ability to stay current with emerging technologies and threats
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