Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
We are
* Real people who are passionate and proud
* Caring and respectful; and
* Tenacious problem solvers
We are currently looking for a Buys and Loans Operator to join us at our Ballarat Store in a Full Time capacity.
About the role
* Accurately perform day-to-day transactions in our Buys and Loans department
* Ensure KPI targets are achieved through actively seeking pricing feedback and trends
* Building lasting relationships with our customers by actively listening to and understanding their needs
* Effectively communicate pricing, valuation and pawnbroking machinations to our loyal customers; and
* Perform all transactions in line with company and legislative requirements.
About you
* Proven customer service experience, ideally within a retail environment
* Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware
* Confidently able to negotiations with our devoted customers for a win/win outcome
* Strong communication skills that build rapport, trust and demonstrate compassion; and
* Are interested and have the ability to discuss and clearly explain contract details with customers.
What’s on Offer
* Ongoing store and team bonuses
* Career development opportunities
* Full training provided
* Plus, much more.
We will start shortlisting for this position immediately!
So, keep your phone nearby! You could be hearing from us soon.
We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.