Overview
Field Forklift Mechanic/Service Technician
Your role will play a significant part in the company's growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.
Responsibilities
- Servicing and repair of material handling equipment in a dedicated territory and customer base - Help Crown build positive customer experiences
- Use field-based mobile technology to manage daily work schedule
- Inventory input on Company allocated service van & customer sites - Deliver a professional level of service
- Gain experience in dealing with Australia\'s top tiered customer base
- Join the leading forklift service business in Australia; Crown is the largest forklift service provider in the country
- 8 week onboarding and industry leading training program
- Perform routine maintenance & complete service work - Reactive & Planned
- Accurately maintain important service records of work performed
Typical Tasks
- Conduct customer-focused scheduled and breakdown services
- Assist in preparation of field-based quotes for customers
- Record notes and file service records; provide high level customer service
- Access to industry-leading training and progression opportunities
- Maintain up-to-date technical knowledge including automation and telematics
- Stay current with industry trends, new products and services
- Partner with the Company to maximise sales and service across a dedicated customer base
Requirements
- Prior experience as a forklift mechanic or service technician is highly regarded but not essential
- Ability to perform scheduled maintenance, safety checks, and repairs
- Demonstrated mechanical aptitude
- Excellent problem-solving skills
- Strong attention to detail
- Ability to work independently and as part of a team
- Good communication and customer service skills
How You Can Apply
Submit your Resume with details about your work experience and qualifications via the Apply Now button.
Benefits & Why Crown
- Join one of the largest forklift brands in the world and be paid one of the industry\'s best rates for service technicians
- Training to help you transition from other industries into the material handling field
- Industry-leading induction period
- Uniforms, PPE, and fully equipped service vans or tool allowances
- Full-time role with regular overtime; incentive programs
- Safety Recognition Program for safe work practices
- Opportunities to advance into management, other internal roles, or engineering
- Ongoing specialised training from industry professionals
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