Job Opportunity:
We are seeking a skilled professional to join our team as an Office Administrator. This role involves managing client inquiries, building relationships, and navigating staff and client rostering.
About the Role:
* Client Enquiries: Handle inquiries with empathy and professionalism.
* Relationship Development: Cultivate strong relationships with clients and their families.
* Rostering Management: Manage dynamic staff and client rostering effectively.
Key Responsibilities:
* Office Administration: Proven ability to manage challenging workloads and schedules.
* Client Focus: A genuine passion for putting clients at the centre of everything you do.
* Communication Excellence: Clear and precise communication skills.
* Attention to Detail: Meticulous attention to detail to ensure high-quality service delivery.
* Advanced Computer Skills: Proficient in computer software, with the ability to adapt quickly to new systems.
* Compliance: Ensure compliance with regulatory requirements.
* Team Player: Demonstrated ability to actively contribute to the organization's goals.
* Trust Building: Ability to build trust and rapport with stakeholders.
Our Mission:
Our mission is to improve the quality of life for those we serve. We deliver services with care and respect, treating clients as we would our own families.