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Ao3 business support officer

Mount Isa
Empire Group
Posted: 13 September
Offer description

Overview

- $50.37/hour + super
- Fantastic opportunity to get your foot in the door with QLD Government
- Mount Isa
- ASAP Start
- Initial 3-month contract, with likely ongoing extension

The Role

Join a large QLD State Government Department as a Business Support Officer for an initial 3-month contract. This role is responsible for providing data entry and administrative support to the Service Maintenance Team.

Your duties will include:

- High volume data entry
- Provide a high level of customer service to the department's customers, with inbound and outbound phone calls
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).
- Phone and email correspondence to internal and external stakeholders
- Inbox management - responding to clients and business partners regarding their requests and enquiries
- Provide general administration functions as required such as travel

Requirements / You

The successful candidates will have strong high volume data entry experience, and be customer focused. You will be able to demonstrate the following:

- Intermediate Microsoft Office Suite skills, including Excel
- Experience within the construction, engineering or government sector is highly desirable
- High attention to detail & strong time management skills
- Able to work in a fast-paced environment, with recurring tasks
- Investigative skills in being able to research, identify and problem solve
- Experience within an insurance repair, or scheduling position would also be beneficial, however not essential.

Benefits

- An Employee Assistance Program (EAP)
- Shopping, lifestyle & entertainment discounts
- A dedicated recruitment partner
- Ongoing support and career guidance

Apply

To be considered for this position, please apply below with your CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at louise.clark@empiregroup.com.au or call 0438 718 486

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

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